FAQ

Do you offer commissions?

Yes! I only accept these on a case-by-case basis. If you're interested in commissioning an artwork, please send me an email at hello@dianahelizabeth.com.

Can I order custom print sizes?

Yes, I do my best to accommodate custom print sizes! Please email me at hello@dianahelizabeth.com with your request. Please note, I may not be able to accommodate all requests as some images will not lend themselves well to all sizes.

If you would like my prints to be offered in sizes other than the ones listed, please shoot me an email and let me know. 

What is your return policy?

All original paintings and prints are final sale. 

Do you offer international shipping?

Yes! I ship internationally. 

Original Artwork Shipping

Original artwork ships within 3 - 5 business days. Paintings are well protected from damage during shipping.

Print Shipping

Prints ship within 10 - 14 business days. Prints are well protected from damage during shipping. Please note, shipping times may vary for international orders due to COVID.

Shipping Cost

Shipping is free for all Australian orders. For international orders, I offer a $25 flat rate. 

If you have any questions about the cost of shipping before purchasing, please contact me.

Shipping Internationally

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Do you offer framing?

No, I don't offer framing at this stage. Prints and originals are sold without framing. Please contact me if you need tips on where to purchase frames or what framing would work best for my artworks. 

Who owns the rights to your artwork?

I do! The original artwork and prints are the intellectual property of Dianah Elizabeth. The buyer may not reproduce or resell the artwork in any way.